The Crafton Hills College counseling team noticed that students who were midway through their educational plan were disengaging and stopping out. They also observed that students from historically underserved groups were disproportionately represented in the student groups
stopping out. The majority of Crafton Hills College students are students of color who attend college part-time while managing work, family, and other responsibilities. The data on students’ enrollment patterns galvanized the counseling team to dig deeper into what might support students to stay engaged and meet their educational goals.
As part of the guided pathways redesign work, the counseling team learned about the success team model that had worked for other community colleges to better support students.